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Frequently Asked Questions

Answers about HQ accounts: what syncs, pushing emails, mapping credits, and using synced forms in automations.

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[HQ Accounts] How can I ensure that the correct credit option is mapped to my child accounts when syncing a One Click Form?Map the free credit each child account gives when you sync an Instant Book form from HQ.
[HQ Accounts] How do I add a synced form in a child account's automation?HQ synced forms are automatically mapped across all synced child accounts.
[HQ Accounts] Why can't I push an email out to child accounts?If a pushed corporate email won't send from HQ, check the email type, the subject line, and each child account's verified email.
[HQ Accounts] Can I push Assets to my Franchisee accounts from my HQ account?Assets can't be pushed from HQ to franchisee accounts, but you can share email templates and have each location upload the images.
[HQ Accounts] Instant Book Franchise MappingMap which free credit each child account gives new Instant Book signups, using only free credits with no penalty fees.
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