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How do I create a discount for a First Timer?

Instructions on how to create a First Timer discount

Leah Cullins avatar
Written by Leah Cullins
Updated over 3 months ago
  1. To create a First-Timer discount, navigate to Products > Discounts > New Discount

    first timer discount

  2. Configure the discount you want your first-timers to receive. Navigate to User Segment > select First Timer.

    first timer discount

Examples:

If you want First Timers, or customers with no reservation history, including pending reservations, to be able to get their first single credit free:

  1. Navigate to Discount Value > select Fixed Amount > enter the value of your Single Credit. (This will be the total dollar amount off of the cart, should the customer put more than one credit in their cart.)

  2. Navigate to Products > select Select Type.

  3. Navigate to Credits > select Select Products > search for and select your Single Credit.

  4. Navigate to User Segment > First Timer.

  5. Navigate to Discounted Orders Per Customer > select the box and type in 1 for Order(s). This will limit them to 1 transaction.

  6. Ensure you’ve entered your desired values for Name, Start and End Date, Discount Type, and, if relevant, Discount Code.

  7. Select Save Discount.

If you want First Timers, or customers with no reservation history, including pending reservations, to be able to buy as many Single Credits as they would like at a 10% discount during their first purchase:

  1. Navigate to Discount Value > select Percentage > enter 10%

  2. Navigate to Products > select Select Type.

  3. Navigate to Credits > select Select Products > search for and select your Single Credit.

  4. Navigate to User Segment > First Timer.

  5. Under Discounted Orders Per Customer select 1 order.

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