Skip to main content

When are recurring memberships charged and displayed in the Orders report?

Keep track of your recurring membership charges on the Orders report!

Helen Kang avatar
Written by Helen Kang
Updated over a week ago

Recurring charges for memberships - both migrated and new memberships sold - are automatically charged around 12:05 am of the renewal date (based on your studio's local time). Depending on the volume of the queue, some of the charges may finish processing shortly after midnight.

If the renewal charges are successful, they'll appear in the Orders report immediately.

If a customer is in payment failure and updates their card, they'll be charged immediately.

Did this answer your question?