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What is a Free Class, and how do I create one?

Instructions on creating a Free Class

Daniel McMahon-Young avatar
Written by Daniel McMahon-Young
Updated this week

Free classes do not require a payment method to make a reservation


Enable Free Class

To create a free class, you must enable the "This Class is Free" under Payment on a class

Screen Recording 2023-07-26 at 01.44.12.44 PM

Once enabled, the Class Tags dropdown is removed.

Once a class is made free, you cannot change it back to a paid class.


Booking Window

Selecting a Booking Window is required since Booking Windows are generally set by a customer’s payment option (which the customer does not need for this class).

Window Overrides

The Booking Window Override option will no longer appear since you will set the booking window manually on the class.

The Late Cancel Window Override will no longer appear as a setting because penalty fees do not apply to free classes.


Custom Name

It is recommended to add a Custom Name to let clients know what class it is and that it is free.

  • Admin users can see indicators for Free Classes on the schedule and roster pages within the platform.

  • Customers will not see indicators that the class is free unless specified in the Custom Name field.

  • Providing a customer-facing indicator will be a future iteration of this feature.


Reserving Free Classes

When reserving a free class, customers will not be required to select a payment option and can complete the reservation. If the class has a Pick-A-Spot layout, they will select their spot.

Free Classes will not be available to third-party integrations like Classpass, Wellhub, or Fitreserve.

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