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Will a late cancel window override trigger a different cancellation message on the customer app?

If a late cancel window override is configured for a class, the apps will display a Cancellation Details section when viewing the class.

Daniel McMahon-Young avatar
Written by Daniel McMahon-Young
Updated today

If a late cancel window override is configured for a class, the iOS and Android customer apps will display a Cancellation Details section when viewing the class. It will inform customers that the class is using a late cancel policy different from what is originally stated on their membership or credit.
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