Xplor Mariana Tek

Use tags to group contacts by data Xplor Growth doesn't capture, then use them in segments and automations.

What are Tags?

Manage who receives your messages by unsubscribing a group of contacts in bulk or on an individual basis.

How do contacts unsubscribe from emails or sms?

Contact profiles can't be merged in Xplor Growth. See the recommended option and why unsubscribing is safer than deleting.

Can contact profiles be merged in Xplor Growth?

Contacts who text your marketing number without a profile get a placeholder @inbound-sms email until a real profile exists.

Why does a contact have @inbound-sms as their email?

Deleting a contact is permanent: they will never sync again. See what to do instead to clean up your lists.

What happens when I delete a contact?

Use a contact's Timeline to see their reservations, purchases, automation activity, notes, and tasks in one place.

Can I see a detailed history of my Contacts?

Fix a contact's phone number or email in your booking platform, and see how the change syncs to Xplor Growth.

How do I edit a contact's phone number or email address?

How do I export subscribed, unsubscribed, or all contacts?

See which automations a contact is in, then turn on Do Not Disturb, remove them, or open the automation.

How do I manage the automations a contact is enrolled in?

Luna

Keep your list tidy. Tag, edit, export, and unsubscribe contacts, and see what deleting really does.

Managing Contacts and Subscription Preferences

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Connect the tools your team already uses to bring data in.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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