Xplor Mariana Tek

Troubleshoot a missing gift card email, and see what to send support if it still hasn't arrived.

How do I resend a gift card email?

Message Class sends the Customer Communication email. Check that it is live if contacts aren't receiving it.

Why aren't contacts receiving an email when I use the "Message Class" feature in Mariana Tek?

A template with an HTML error becomes inactive and stops sending. See what to do next.

What happens if there's an error in my Transactional Email template's HTML?

No. Transactional messages go to every customer regardless of marketing opt-in, so promotions don't belong in them.

Can I include promotional information in my transactional messaging templates?

Let a customer set or reset a password with Forgot Password, or add a reset link to the New Registration email.

How can I prompt a client to set/reset their Mariana Tek Password?

Transactional emails can't be resent, but you can send a similar one-off email from a contact's Xplor Growth profile.

Can Xplor Transactional emails be resent?

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AnsweTurn on transactional texts, see supported countries, and review the SMS templates customers receive.rs about transactional messages: resending, missing emails, HTML errors, promotions, and password links.

Transactional Messaging: FAQ

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Create your workspace and invite the people you work with.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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