Customers can view upcoming and previous appointment reservations through your studio's mobile app and website.
For each appointment reservation, customers will see:
Date and Time
Instructor
Location
Status: Reserved, Checked In, Grace Cancelled, Grace No Show
As penalty fees have not yet been introduced to appointments, any cancelled or no-show appointment status will appear as Grace Cancelled or Grace No Showed.
At this time, customers can only view appointment information. Future releases will include options to manage appointment reservations.
Mobile App
Upcoming Reservations
Upcoming appointment reservations will appear along with class reservations under Upcoming Reservations on the homescreen.
Past Reservations
Past appointment reservations can be located under Settings > Reservation History.
Website
Upcoming and past reservations will display on the Reservations tab.



