To view upcoming and past reservations, locate the customer's profile > Upcoming Reservations or Reservation History.
Permissions
Permissions can be configured on user roles to view reservation information
Permission | Description |
can_view_users | Allows roles to access the customer profile and required to see class and appointment reservations |
can_view_reservations | Allows roles to view specific reservations' change history |
can_view_appointments_schedule | Allows roles to access the appointment reservations and schedule |
If you would like to add a permission to a user role, contact us by chat or support@marianatek.com.
Reservation Details
On both Upcoming Reservations and Reservation History, the tables are split into:
Classes
Appointments
The table will display:
Classes
Date and Time
Class Name
Instructor
Location
Payment Used
Guest: Email address of the guest
Displays Email not provided if the guest's email was not captured
Displays a dash (-) if it is not a guest reservation
Spot: Displays blank for first-come-first-served layouts
Three-Dot Icon: View the reservation change log or cancel the reservation
Appointments
Appointments are currently in Early Access and will become available soon.
Date and Time
Service Name
Instructor
Location
Payment Used
Status
Scheduled: Appointment scheduled for the future
Pending: Appointment is currently happening or is in the past, but has not been checked in, cancelled, or no-showed
Checked In
Cancel-Grace
No-show-Grace
View icon: Open the appointments schedule
Must have the can_view_appointments_schedule and appointment schedule view permissions
