Make rebooking your favorite classes and appointments easier with one-click rebooking on your studio's mobile app, iOS 3.66.0+ and Android 1.51.0+.
The home screen carousel recommends upcoming classes or appointments based on your previous booking behavior, so you can quickly rebook without searching the schedule. Recommendations will be located under Reserve Again.
The carousel will include up to three recommended classes or appointments with two time slots each.
Recommendation Logic
Recommendations are based on your previous bookings. Reserve Again will display if:
The customer has previously booked a class or appointment.
At least one of the last three previously booked classes or appointments has availability 30 days in the future.
The carousel tiles generated will be based on matching upcoming classes and appointments with a customer's previously booked classes. The matching data points include:
Class or service name
Location
Instructor
Duration
The time slots available are based on:
An exact match at the habitual weekday/time
If an exact match is unavailable:
Select the closest available time within a ±2 hour window, prioritizing early times over later times.
Flow
Customers follow the same reservation flow as they would when booking from the schedule. After selecting a time slot from the home screen, they select a payment method and tap Reserve.
For Pick-A-Spot layouts, customers select their spot before tapping Reserve.
For classes, customers can make the reservation for themselves or a guest.
