In the Biz app, you can view a customer's active/inactive memberships and credit packages. To view, go to Search > find the customer > View All next to Memberships and Credits. Click the membership or credit package for more details.
You can’t edit active memberships or credit packages in the Biz App. To make changes, log in to your studio’s Admin Portal on a web browser.
Memberships
The following fields are shown for memberships within a customer's profile on the Biz App:
Active
Status: Active, Pending Customer Activation, Frozen, Payment Failure
Original Purchase Date
Current Billing Cycle
Unique Membership identifying number
Start Date
Expiration Date
Renewals remaining
Next Payment Date
Next Payment Amount
Customer Usages Remaining
Guest Usages Remaining
Inactive
Status: Expired, Terminated, Cancelled
Original Purchase Date
Unique Membership identifying number
Start Date
Customer Usages Remaining
Guest Usages Remaining
Credit Packages
The following fields are shown for credit packages within a customer's profile on the Biz App:
Active
Unique Credit Package identifying number
Expiration Date
Customer Usages Remaining
Guest Usages Remaining
Usage History
Inactive
Expiration Date
Number of credits remaining when the package expired
Video Overview