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Where can I view a customer's membership details?

Jason Wiese avatar
Written by Jason Wiese
Updated over 2 months ago

From a customer's account, use the Membership tab to view all membership details.


Payment Date and Amount

On any membership listed in the Active tab, you can see:

  • Current Cycle

  • Next payment amount and date

  • Payments remaining

  • Start and Expiration Date

  • Purchase Location and timezone

The charge will be processed at 12:05 am on that date in the timezone where the studio is located that originally sold the membership.


Membership Usages

To view how a membership was used, select the ellipses next to the membership > View Details.

From the Usage History page, you can view how it was used. Use the Filter to see how the membership was used during a specific billing cycle.

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