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Should I mark a third-party reservation as a No Show?

Third-party reservations such as ClassPass reservations should not be manually marked as a No Show.

Written by Jason Wiese

Your studio employees should not manually mark third-party reservations, such as ClassPass reservations, as no-shows. The system should automatically mark these reservations as a no-show if they are not checked into class.

Marking a third-party reservation as a No Show can disrupt the integration flow and impact certain reports such as the Class Session Utilization report.

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