Waitlist Position shows customers their current position (number) on a waitlist after they’ve added themselves to the waitlist. They can also view their current, most up-to-date position at any time in their reservation details. Customers will not receive email notifications when their waitlist position changes; however, they will be notified when they move from a waitlist reservation into class.
Waitlist Positions are enabled on a location-by-location basis.
Enabling Waitlist Position
If you’d like to enable, disable, or change your Waitlist Position settings, go to Configuration > Locations > Edit Location for the needed location > Location Settings > Reservation Settings.
If Waitlist Position is enabled, but Waitlist Count is disabled, customers will not be able to see how many people are on a waitlist prior to making a waitlist reservation.